Shipping & returns
How your order gets to you, and what to do if something is not right.
Order processing
Orders are prepared and packed after payment is confirmed. You will receive an email when your order ships, with a tracking number.
If a product is temporarily unavailable after you order, we will contact you by email to offer a replacement or a refund.
Shipping
We ship within the United States. Available shipping methods and their cost are calculated at checkout from your address and the weight of your order, and are shown before you pay.
Delivery times depend on the carrier and the shipping method you choose. Once the package is with the carrier, the tracking link is the most accurate source of information.
Returns
You may return unopened products in their original, sealed packaging within 30 days of delivery. For safety reasons we cannot accept returns of supplements, teas or personal care products that have been opened.
To start a return, email info@main-products.com with your order number and the items you wish to return. We will reply with instructions. Refunds are issued to the original payment method once the return is received and inspected.
Damaged or incorrect items
If your order arrives damaged or you received the wrong item, email us within 7 days of delivery with your order number and a photo. We will send a replacement or refund the item.
Last updated: October 6, 2026.
